Are you tired of implementing solutions that don't stick? Do you feel like you're solving the same problems over and over? This common frustration is a classic sign of treating symptoms instead of the underlying disease.
A Nurse's DIY Guide to Root Cause Analysis is the definitive antidote to failed projects and wasted resources. This practical, hands-on guidebook is designed for busy healthcare professionals who need to solve complex problems—for good.
This guide demystifies the Root Cause Analysis (RCA) process, teaching you to stop jumping to conclusions and instead dig deeper to find the true cause of any problem. As a core part of the Six Sigma DMAIC framework, you'll learn to master the essential tools used by quality improvement experts.
Inside, you will find step-by-step instructions for:
The 5 Whys: A simple, powerful technique to drill down past symptoms to the core issue.
Fishbone (Ishikawa) Diagrams: A visual method for brainstorming and organizing all possible causes, from Manpower and Method to Machine and Milieu.
Pareto Charts: The key to identifying the "vital few"—the 20% of causes that are creating 80% of your problems.
Written by nurse leaders for nurse leaders, this guide is packed with clear, real-world examples and ready-to-use templates. Stop wasting time on quick fixes. If you're ready to lead meaningful, data-driven change and make your next project a sustainable success, this is the essential DIY manual you need on your desk.
(Download) Root Cause Analysis of Healthcare Quality
Copyright © 2025 by Emily Calabro and Angela Bennett
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.
Publisher: Healthcare Agents of Change
Spokane, WA
This publication contains the opinions and ideas of its authors. It is intended to provide helpful and informative material on the subjects addressed in the publication. It is sold with the understanding that the authors and publishers are not engaged in rendering medical, health, or any other kind of personal professional services in the book.
The author and publisher specifically disclaim all responsibility for any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this book.
Printed by Lulu Direct in the United States of America
First edition: October 2025
For information about special discounts for bulk purchases, please contact Bennett & Calabro sales at healthcareagentsofchange@gmail.com.
Visit our website at www.HealthcareAgentsofChange.com
ISBN 979-8-9936060-5-7 (paperback)
ISBN 979-8-9936060-6-4 (digital download)
ISBN 979-8-9936060-7-1 (EPUB ebook)